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Upgrade Your Main Electrical Panel & Get GFCI Outlets Upgraded
$149 Sump Pump Inspection & Test
Preventative Maintenance Membership
Free Second Opinion
10% off Moen Flo Smart Water Shut off
72 Months 0% Financing For New HVAC Systems
$150 Off Any Indoor Air Quality Solution
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Privacy Policy

PRIVACY POLICY FOR HENRY MECHANICAL (Lic No. 855174)

At Henry Mechanical (Lic No. 855174), we understand that your privacy is important. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, www.henrymechanical.com, or engage with our services, including text messaging. By using our website or services, you agree to the practices outlined in this policy.

Information Collection, Use, and Sharing

We may collect non-personal information, such as domain names and IP addresses, to analyze how visitors access our website. This helps us optimize performance but does not reveal any personal details about you.

When you submit a form on our website, you voluntarily provide us with personal information, including your name, phone number, and email address. We are the sole owners of this information and do not sell, rent, or share it with third parties for marketing purposes. We use this information to:

  • Respond to your inquiries
  • Deliver requested services
  • Provide updates, promotions, and important notifications
  • Share information with third-party service providers only as necessary to fulfill your requests (e.g., shipping, appointment scheduling)

We implement reasonable security measures, including encryption and administrative safeguards, to protect your data from unauthorized access, alteration, or disclosure.

TEXT MESSAGE COMMUNICATION

Henry Mechanical may use text messaging to communicate with customers regarding service updates, appointment reminders, and important notifications. By providing your phone number, you consent to receive text messages from Henry Mechanical and its thirdparty service providers.

  • Message frequency: May vary based on service needs and interactions.
  • Standard message and data rates may apply.
  • Opt-out: Text “STOP” at any time to unsubscribe from further messages.
  • Support: Text “HELP” for assistance or contact us at [email protected].
  • No guarantee of delivery: Henry Mechanical is not responsible for delays, miscommunications, or interruptions related to text messaging, including issues caused by third-party service providers, mobile carriers, or technical malfunctions.

Your Access to and Control Over Information

You have the right to:

  • Access, correct, or delete any personal information we have collected about you
  • Opt out of future communications at any time

To exercise these rights, contact us at:

Call to Action (CTA) Compliance

Whenever our website collects phone numbers, we will include a clear Call to Action (CTA) disclaimer with the following details:

  • Henry Mechanical brand name
  • Types of messages the consumer can expect (e.g., appointment reminders, notifications, marketing messages)
  • Message frequency disclosure (e.g., “Message frequency may vary.”)
  • Standard message and data rates may apply disclosure
  • Customer care contact information (e.g., “Text HELP for assistance or contact [email protected]for support.”)
  • Explicit opt-out instructions (e.g., “Text STOP to unsubscribe from any further messages.”)
  • Links to our Privacy Policy and Terms and Conditions

Example CTA Message:

“By submitting this form and signing up for texts, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Henry Mechanical at the number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP and no further messages will be sent. Reply HELP for help or email us at [email protected]. [Links to Privacy Policy and Terms and Conditions]”

Compliance with Laws and Industry Best Practices

Henry Mechanical adheres to all applicable laws and industry guidelines, including:

  • Telephone Consumer Protection Act (TCPA)
  • Controlling the Assault of Non-Solicited Pornography and Marketing (CANSPAM) Act
  • CTIA Messaging Principles and Best Practices

By engaging with Henry Mechanical, you acknowledge and agree to these terms.

For further details, visit our Privacy Policy and Terms and Conditions pages on our website. This policy is subject to periodic updates. Please review it regularly for any changes.